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Skills Highway – helping employers improve workplace literacy and numeracy

Do your employees struggle to read, write, communicate or do maths? This can significantly affect your business performance through mistakes, wastage, accidents and injuries, and low productivity.

Skills Highway [external site] can help. This Department of Labour website has practical information, free tools and resources, and stories and tips from other businesses that have offered workplace literacy training.

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Employers' Associations

There are employers' associations in all regions. The associations have staff who can assist employers with information, advice and advocacy services. You can find contact details for all regions on the Business New Zealand website. Employers' associations are also listed in the telephone book.

In addition, various professional or business organisations may be able to assist. These are often listed in the telephone book.

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Unions

There are many national, regional and workplace-based unions. They can assist employees with information, guidance, advice and advocacy services.

The Council of Trade Unions (CTU) keeps a list of unions (including unions not affiliated to the CTU) and contact details. Employees can find about which union to join and contact details on the CTU web site [external site]. Many of these unions are also listed in the yellow pages under "unions".

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Minister of Labour

Go to the Minister of Labour's web page [external site] for contact details and profile, plus the Minister's news releases and speeches about employment relations matters.

Advice centres and practitioners

There are a variety of advice centres and practitioners who may be able to assist. They include community law centres, Citizens' Advice Bureaux [external site], lawyers, management consultants, accountants and employment relations practitioners. These will be listed in your telephone book.

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business.govt.nz

business.govt.nz [external site] is the New Zealand government business site. The information and tools on this site are designed specifically for small and medium-sized businesses, and the people that advise and support them. It provides free access to a wide range of resources and acts as a gateway to government and private sector business information, news and services.  It is managed by the Ministry of Economic Development [external site] who work to ensure New Zealand is one of the best places in the world to do business.

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The Department's Health and Safety

We have branches in many centres, and can be contacted:

  • via our website; or
  • call 0800 20 90 20 during business hours

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Financial assistance for families

Inland Revenue provides financial assistance for working families with children up to the age of 18 who live at home and are not financially independent.

For more information on family assistance:

  • visit Inland Revenue's website [external site] or
  • call 0800 277 773 between 8am and 8pm weekdays or 9am to 1pm on Saturdays.

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Human Rights Commission

The Human Rights Commission can be contacted:

  • via their website [external site] or
  • on call free 0800 4 YOUR RIGHTS (0800 496 877)

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Accident Compensation Corporation (ACC)

ACC has offices in most centres. ACC can be contacted:

  • via their website [external site] or
  • by telephone (see the blue pages in the telephone book)

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Privacy Commissioner

The Privacy Commissioner can be contacted:

  • via their website [external site] or
  • call 0800 803 909.

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This page was last updated on: 06-Jul-2010 and is current.


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