Employment Relations FAQs
factsheets and publications.
       
 
find out about:
first steps in problem solving
taking things further
taking a personal grievance
resolving breaches of employment agreements
breaches of employment law
going to mediation
contemporary mediation practice
using mediation services effectively
code of ethics for mediators
going to the Employment Relations Authority
going to the Employment Court

problem solving

 
 

The best way to deal with a workplace problem is to prevent it from occurring. As employers or employees you should make sure you have the information and guidance you need, both when setting up an employment relationship and when problems arise during the course of employment.  If and when they do, you can find:

Here is a flow chart of the key steps involved in resolving an employment relationship problem. [PDF 302KB] or HTML

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Who needs this information?

  • Anyone who has a paid job or who employs other people in paid work
  • Employers who want to know what they now have to do when there is a problem in the workplace
  • Employees who feel they have been treated unfairly at work or when they have been dismissed, made redundant or discriminated against

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Further information & guidance

We welcome the opportunity to help you further. If you can’t find an answer to your question, or you want further clarification, more detailed information or guidance on any matter covered here, check the Department of Labour’s FAQ Knowledgebase.

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This page was last updated on: 17-Dec-2009 and is current.


first steps in problem solving | taking things further | taking a personal grievance | resolving breaches of employment agreements | breaches of employment law | going to mediation | going to the Employment Relations Authority | other actions you can take | going to the Employment Court

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